The LUMO Team is happy to help

If you have any questions or concerns about a LUMO product, please get in contact with us. A member of the customer support team will be happy to assist you, and will respond within one business day. Complete the form below, or reach us via our office contact details.

If you need help selecting the most appropriate Ridgeback tool for your pet, click here to LEARN more. In addition, you may find the answer to your question by reading through our responses to FAQs.

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OUR Office

501 Boylston Street, 10th Floor
Boston, MA 02116

T: (800) 976-2880
Monday - Friday : 9AM - 5PM Eastern Time